Money Talk With Tiff
EpisodeDecember 9, 202114 min

Tiffany's Take: Taking Payments As A Small Business Owner | Ep. 80

In this episode, join Tiffany as she answers an important question for small business owners everywhere. Tiffany breaks down what to consider when setting up a payment method and software for your business.  Every 10th episode, Tiffany sits down and answers one of your submitted questions. If you're interested in submitting a question for next time, please visit https://www.moneytalkwitht.com/asktiffany. Connect with Tiffany on Social Media Facebook: Money Talk With Tiff Twitter: @moneytalkwitht Instagram: @moneytalkwitht LinkedIn: Tiffany Grant This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy OP3 - https://op3.dev/privacy

Key Takeaways

  • 1

    Evaluate payment solutions on six key criteria: reliability, affordability, flexibility, training, speed/mobility, and security.

    Reliability: Check if the system uses internet or phone line and have a manual backup plan for outages.

    Affordability: Compare monthly subscription fees plus per-transaction costs (flat fee + percentage).

    Flexibility: Ensure you can switch between hardware, phone apps, or tablets if needed.

    Training: Choose systems with intuitive interfaces; review knowledge bases before committing.

    Speed & Mobility: Prioritize fast processing and lightweight options for pop-ups or vending.

    Security: Most major providers offer strong protection, but confirm PCI compliance.

  • 2

    Transaction fees vary by entry method—swiped cards usually cost less than keyed-in entries due to fraud risk.

    Swiping or dipping the card signals lower fraud risk and lower fees.

    Manually entering card details increases fees because the card is not physically present.

  • 3

    Popular POS options include Square, Toast, Shopkeep, Shopify, PayPal, and bank-provided systems—match the tool to your business type.

    Square: Low-cost, mobile-friendly; good for new vendors and pop-ups.

    Toast: Tailored for restaurants.

    Shopkeep: Strong for brick-and-mortar retail with quick-add buttons and discounts.

    Shopify: Best for e-commerce with real-time inventory sync between online and in-person sales.

  • 4

    Every 10th episode is a Q&A session where listeners can submit questions via moneytalkwitht.com/asktiffany.

    Listeners are encouraged to submit questions for future Q&A episodes.

Intro

  • In this solo Q&A episode, Tiffany answers a listener question about choosing the right payment-processing solution for a small business.
  • Tiffany Grant is the host of the Money Talk with Tiff podcast and a financial coach who helps listeners improve their money mindset and business finances.

Episode Format & Listener Q&A

  • Tiffany explains that every tenth episode is dedicated to answering listener-submitted questions. She directs listeners to moneytalkwitht.com/asktiffany to submit future questions.

Key Criteria for Choosing a Payment System

  • Tiffany outlines six factors to evaluate when selecting a POS solution:
  • Internet-based systems fail when connectivity drops; always have a manual card imprinter or backup device.
  • Compare flat fees (e.g., $0.10–$0.30) plus percentage rates.
  • Apps on iPhone/iPad provide redundancy if primary hardware fails.
  • Review knowledge bases and user interfaces before purchase.
  • Avoid long wait times that frustrate customers at pop-ups or markets.
  • Major providers generally offer strong security; confirm details.

Swipe vs. Manual Entry Fees

  • Swiped or dipped cards incur lower fees than keyed-in entries because physical presence reduces fraud risk.

Recommended POS Systems

  • Free or low-cost reader; works on phones without headphone jacks via adapter.
  • Mentioned by restaurant owners Tiffany knows.
  • Used successfully at a thrift store; hardware provided.
  • Used by Fly Dye Clothing Co. for vending events.
  • PayPal is useful for invoicing; many banks also offer POS solutions.

Closing & Call to Action

  • Tiffany encourages listeners to submit questions, check out her merch, and tune in every Thursday.

Resources

Topics

small businesspayment processingPOS systemsSquareShopifytransaction feesfinancial technologyretaile-commerceQ&A episode
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